Delivery

Free Delivery on everything we sell

We DO NOT have hidden charges, to make sure the price you see is the price you pay – delivery is FREE on everything we sell.

Free delivery is for all deliveries to mainland UK, see below for deliveries outside the UK mainland. Once your parcel is dispatched from our factory you will receive an email giving full online tracking details. Click the link in the email and you will instantly be informed where your parcel is at any time of the day.

Ireland, Northern Ireland, Highlands and Islands deliveries 

We have negotiated extremely competitive prices from our couriers, but unfortunately there are some destinations that will incur additional surcharges due to their location. Postcodes starting with the following letters are charged extra:-

BT, IV, HS, IM, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH-50, TR21-25, ZE and the whole of Ireland.

The cost for these deliveries is £10 per 30kg box, i.e. 5,000 A5 leaflets is 27kg and is charged £10 extra. This charge is automatically added after you complete your address details and is based on your delivery postcode.

Dispatch Time

All products have an estimated despatched time which can be found in the specification section of each item. This can vary from 1-7 days and is subject to change. Please inform us if you require your printing for a certain day.

Once printed all items are dispatched via DPD on next day delivery, you will receive a tracking email enabling you to track your parcel online with interactive Google maps showing you where your delivery driver is and what time to expect the delivery.

White Labels

White label parcels delivered directly to your customers or your own premises. We understand the need for confidentiality, with our B2B, B2C printing you can choose to send out every order from us in unbranded parcels with our white label packaging. Full discretion for our trade customers, all invoice details and other order details will be sent to you via email and not your customer.

Choose how and where to send your printing.

All our printing can be supplied in white/plain label packaging. There will be no reference to SME PRINT on the parcels or delivery notes. Ideal for designers, printers and other trade suppliers, we can send your order directly to your customer with full online Google map tracking.

Order as normal and at the checkout simply tick the White Label option and we will take care of the rest. Also if required select a different delivery address for the parcels to be sent to such as directly to your customer’s premisses saving you time and hassle. All the associated delivery tracking, proofing, job tracking and invoices will only be sent to your email address and not your customers.
We can send to your own address under White Label where your customers can collect from your own premises, this eliminates the need re-package the printing.

Need it Faster - 'Express Service' is the answer

We offer an Express Service on all our products which usually cuts the standard delivery time by 80%. There is an extra charge for this service which is shown on each product and you can easily upgrade your order.

Delivery Time

Your printing will be delivered Monday – Friday 7am – 7pm. Specified timed deliveries such as before 12noon, 10am or 9am and Saturday deliveries are available at extra cost, please contact us for prices. 

Online Google Map Delivery Tracking

Full online Google map tracking is sent to you when your order is dispatched, you can check the status of your delivery 24/7. You will receive a email when your order is despatched, you are then able to fully track your parcel on the road with and interactive live Google map which informs you where your parcel is and an estimated 60 min delivery slot. You can also instantly use the options to change the delivery i.e. leave in a safe place, leave with neighbour, change delivery date, upgrade the delivery time and much more.