Don’t worry! You can upload your files after you have completed your order.
Nice! You’re nearly there. Do you have any more questions?
Check out this list of FAQs curated to make your experience as easy and hassle-free as possible!
When do I upload my design?
You can upload your design after payment. By only checking the design for confirmed orders, our artwork team is able to deliver the fastest service possible. After uploading, our team of graphic experts checks your artwork and sends you a digital proof. If you want to cancel your order, we offer a full refund policy before production.
What happens after I place my order?
Once you pay for your order, you will be prompted to upload/email your artwork or design files, which our talented artwork team will check to ensure it meets the submission specifications (on the product page). We’ll then send you a digital proof, where you will be advised of elements of your design that may need special attention before the order can be printed. Once you’re happy with the final proof, you can approve it for production. Only with your approval will your order go into production!
What if I buy design and printing services?
Once you pay for your order, you will be prompted to upload/email your design files such as logo, text, images, contact details. Our talented artwork team will send you design for proof check within 1-2 working days. Once you’re happy with the final proof, you can approve it for production. Only with your approval will your order go into production!
What about my other questions?
Our Customer Service team is trained to maximize customer happiness and can help you with any type of questions from logo design to order status. You can find us on our online chat for any help you may need to place your order, and ever after. We’ve got you covered!